Return & Refund Policy

Store Name: UprightStance
Contact Email: jyotienterprisellc@gmail.com

At UprightStance, we want you to be satisfied with your purchase. If you have an issue with your order, please contact us so we can assist you.

1. Return Eligibility

Customers may request a return within 30 days of delivery, provided that the item:

• Is unused and in its original condition

• Is in the original packaging, where applicable

• Has not been damaged, altered, or used improperly

• Includes the order information or proof of purchase

Certain products may not be eligible for return due to their nature, hygiene requirements, or applicable law.

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. Include your order number and clear photographs of the product and packaging so we can review the issue and provide an appropriate solution.

3. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved or declined.

If approved, the refund will generally be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

4. Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer may be responsible for return shipping costs.

Original shipping charges may be non-refundable unless otherwise required by applicable law.

5. Exchanges

If you need to exchange an item, please contact us first. Exchanges are subject to product availability and eligibility requirements.

6. Non-Returnable Items

Some items may not be eligible for return, including products that are:

• Used or damaged after delivery due to customer handling

• Missing original packaging where required

• Personalized or customized, where applicable

• Otherwise excluded by applicable law

7. Late or Missing Refunds

If you have been notified that a refund was issued but have not received it, first check with your payment provider or bank. If the refund is still missing, contact us for assistance.

8. Order Cancellations

If you wish to cancel an order, contact us as soon as possible. We will try to accommodate cancellation requests before the order is processed or shipped. Once an order has been shipped, our standard return policy may apply.

9. Contact Us

For return or refund questions, please contact:

Email: jyotienterprisellc@gmail.com

Please include your order number and a description of the issue so we can assist you efficiently.

Last Updated: Octob